Agenda: Committee of the Whole: Sat, Sept 15, 2012

Common Council Special Meeting as Committee of the Whole Saturday, September 15, 2012, 8:00 a.m. Masonic Lodge, 104 West Main Street, Evansville, WI Agenda 1. Call to order 2. Roll call 3. Approval of agenda 4. Motion to defer the reading of the minutes of September 11, 2012, regular meeting to the next regular meeting. 5. Citizen appearances a. Motion to approve Agreement with Oak Grove Church for Use and Occupancy of 209 South First Street. 6. Basics (5 minutes) a. Practical Matters: restrooms, timekeeper, break, etc. b. A-ha Sheet c. Civility Reminder 7. Parking Lot (5 minutes) a. Review 4/21/2012 and 5/17/2012 parking lots b. Parking Lot for today’s items 8. More Than a Wish List: goals of today’s meeting (5 minutes, plus opening round) a. Opening Round (limit to 60 seconds each, 20 minutes total) b. Clearer definition/identification of “Top Notch Service” c. Identify near-term opportunities d. Identify imminent threats e. Next steps – specific action items 9. The Foreseeable Future: What do we expect in the relatively near term (1-10 years)? How might it impact city services? How do we capitalize on opportunities? How do we overcome or mitigate difficulties? (5-15 minutes each, 90 minutes total). a. Change b. Top-Notch Service c. Population Growth d. Resident Expectations e. Acts 10 and 32 f. Tight Budgets g. Intergovernmental h. Technology i. Succession Planning 10. Beyond the Horizon: If we were to design city services anew today, what would they look like? What steps do we take so they might be achieved in 20-50 years? (20 minutes). 11. Next Steps: What factors are important to understand in implementing Top-Notch Service? Are we prepared to meet the challenges ahead? How do we measure and know/demonstrate our progress and success? (40 minutes) a. Definition: Top-Notch Service. b. SWOT Analysis. c. Action Items. 12. Check-Out (15 minutes) a. The Parking Lot b. A-ha Sheets: any insights to share c. Closing Round (30 seconds each, 10 minutes total). 13. Motion to adjourn Sandra J. Decker, Mayor Requests for persons with disabilities who need assistance to participate in this meeting should be made to the Clerk’s office by calling 882-2266 with as much advance notice as possible. Please turn off all cell phones while the meeting is in session. Thank you. We are what we repeatedly do. Excellence, then, is not an act, but a habit. ---Aristotle